Privacy Policy

Effective date: January 1, 2026 · Last updated: January 1, 2026

Nodexi Agentics, LLC ("Nodexi," "we," "us") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you visit our website or use our platform and services (the "Services").

1. Information we collect

We collect the following categories of information:

• Account information — name, email address, company, and credentials you provide when you register.
• Billing information — billing contact and transaction details. Payment card details are processed by our payment processor; we do not store full card numbers.
• Customer Data — the inputs and content you submit to the Services to be processed through the API.
• Usage & technical data — log data, IP address, device and browser information, API usage metrics, and similar information collected automatically.
• Communications — information you provide when you contact us for support or sales.

2. How we use information

We use information to:

• Provide, operate, maintain, and improve the Services;
• Process transactions and manage subscriptions and usage billing;
• Authenticate users and secure accounts and the platform;
• Provide customer support and respond to enquiries;
• Monitor, analyze, and improve performance, reliability, and security; and
• Comply with legal obligations and enforce our agreements.

3. Legal bases for processing

Where applicable law (such as the GDPR) requires a legal basis, we rely on: performance of a contract with you; our legitimate interests in operating and securing the Services; your consent where requested; and compliance with legal obligations.

4. How we share information

We do not sell your personal information. We share information only as follows:

• Service providers — vendors who process data on our behalf (for example, hosting, payment processing, and analytics) under contractual obligations to protect it.
• Model providers — where necessary to process your requests through the Services.
• Legal & safety — when required by law, to enforce our terms, or to protect the rights, property, or safety of Nodexi, our users, or others.
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this policy.

5. Cookies & analytics

Our website may use cookies and similar technologies to keep the site functioning, remember preferences, and understand usage. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

6. Data retention

We retain personal information for as long as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or de-identify it.

7. Security

We implement administrative, technical, and organizational measures designed to protect personal information, including access controls and key-based authentication. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your rights & choices

Depending on your location, you may have rights to access, correct, delete, or port your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, contact us at support@nodexi.top. We will respond consistent with applicable law. You may also have the right to lodge a complaint with a supervisory authority.

9. International transfers

We are based in the United States and may process information in the United States and other countries. Where required, we use appropriate safeguards for international transfers of personal information.

10. Children's privacy

The Services are not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised effective date and, where appropriate, provide additional notice.

12. Contact

For privacy questions or requests, contact us at support@nodexi.top or Nodexi Agentics, LLC, 1209 Mountain Road Place NE, Ste R, Albuquerque, NM 87110, United States.